Calculator
Your barbershop numbers.
Enter four numbers. We'll show what no-shows cost you per day, week, month and year.
Estimated no-show loss
Your numbers will appear here.
Fill in your average price and daily appointments, then calculate your estimated loss to no-shows.
Keep the diary moving
How automated reminders reduce barbershop no-shows
The practical steps that can make a missed appointment less likely, and keep more of the diary usable.
No-shows are the single biggest source of preventable revenue loss for barbershops. Industry data suggests between 8% and 15% of appointments are missed on an average week - and unlike a quiet Tuesday, a no-show is a slot you could have filled but didn't.
The most effective way to reduce them is automated reminders. Sending an SMS 24 hours before an appointment - and again 2 hours before - gives clients enough time to cancel if they can't make it, freeing the slot for someone else. Barbershops using automated reminders typically cut their no-show rate by 40-50%.
Deposits help further. Requiring a small deposit at the point of booking creates a financial commitment that makes clients far less likely to ghost. Even a £5 deposit reduces no-shows significantly - clients who have paid something are far more likely to show up or cancel in advance.
If you don't want to charge upfront, Setora's Booking Protection saves the customer's card at booking and only charges if they late-cancel or no-show. The defaults are 50% for late cancels and 100% for no-shows, and Setora adds no commission or markup on top of Stripe.
Setora handles both automatically. Every appointment triggers SMS and email reminders on your schedule, and you can require deposits for any service. Your barber booking software should be working to protect your revenue, not just record appointments. See the payments and Deposits feature or all the features included in Setora.
Questions
No-show calculator - common questions
A few useful checks before you run the numbers for your own shop.
What is the average barbershop no-show rate?
There is no reliable universal UK barbershop no-show rate in the sources used here. Measure no-shows separately from cancellations, and record which cancelled times were refilled.
How do automated reminders reduce no-shows?
Reminders give customers a prompt and a chance to change their booking, but results vary. Setora reminders start off, send once at the lead time you choose, include email and can add an optional SMS using a separately purchased credit.
How much do no-shows cost barbershops in the UK?
Use your own unfilled appointment count and service values. Do not count every cancellation as lost revenue, because some released times are refilled. The calculator gives an estimate from the inputs you provide.
Protect the diary
Reduce no-shows with automated reminders
Setora sends SMS and email reminders before every appointment, automatically. Barbershops using automated reminders cut no-shows by up to 50%.
14-day free trial. No card required. Then £39/month per location if you stay. SMS credits and card processing are separate.